Debt happens, start your recovery.

View your account details.

First option is the one we have always offered – you need your:

  • Customer Reference Number
  • Web Password

You can find these on any letter or annual statement that we have sent you


Second option is a new way to login – you just need your:

  • Mobile phone number (that is noted on your PRA account)

We will send a PIN to the mobile number as part of the login process so make sure you have your phone to hand