We want to make it easier for you to tell us about your complaint,
so that we can resolve your concerns and ensure that you are satisfied with the service that
we have provided to you. Please provide details of your complaint here (max 200 characters) *
Valid file types are: *.doc, *.docx, *.xls, *.xlsx, *.pdf, *.jpg, *.jpeg, *.png. Maximum 4
attachments and 4 MB per attachment.
Chat on SMS with an Account Representative
Dial 0800 877 2772 to speak with an Account Representative.
Our offices will be closed from Friday 10th April to Monday 13th April, re-opening Tuesday 14th April.
Authorised and regulated by the Financial Conduct Authority (Reference No 718645) for accounts formed under the Consumer Credit Act 1974 (amended 2006).
See the CSA Code of Practice
Copyright © 2020 PRA Group (UK). All Rights Reserved.
For more details, please read our Privacy & Cookie Notice.
Your session is about to expire. You will be automatically logged out within 3 minutes. Would you like to stay logged in?